Computer Malfunctions

Computer malfunction via the 12 year old using it as a seat cushion ...

Not being the computer guru, I took it in to Best Buy for their "Geek Squad" service as they are a national company. They can do the repairs but the laptop has to be shipped back to the same store you drop it off at. 2-3 weeks out. Hmmm, well that won't work. 

Any thoughts? And no, I've already decided against the boat anchor theory...

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